The Order How-To Guide

 

1. Your Email

Enter your email address

  • We collect your email address so we can send a copy of your receipt and order updates directly to you.

Subscribe to our Mailing List (optional)

  • You can subscribe to our mailing list by checking the box. If you don’t want to subscribe then uncheck the box.

  • Click the Continue button when this section is complete.

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2. Shipping

Enter your shipping address

  • This will be your delivery address.

  • You have to input your shipping address even if you’re scheduling an order for pick-up.

Choose a shipping option

  • If your shipping address is within one of our delivery zones, a delivery option will appear after you enter your address.

  • Scroll up to select delivery.

  • If you would like delivery you MUST SELECT THE DELIVERY OPTION.

  • Click the Continue button when this section is complete.

Delivery Policy:

  • We currently only deliver to Manhattan south of 110th street.

  • You must select the Delivery option in the shipping section (see above) during check-out to schedule a delivery.

  • Manhattan deliveries must be submitted by 8am for same-day orders.

  • Sorry, no Brooklyn deliveries at this time.

 
 

3. Delivery/Pick-up Details

Enter the Delivery/Pick-up Details

  • Date - Enter the Month, Day and Year

  • Time - Click the drop down menu and choose a delivery or pick-up window (if you want delivery, make sure the Delivery Shipping option is selected, see above)

  • Phone Number - Enter a phone number to contact for delivery or pick-up

  • Additional Delivery Notes - Enter any helpful information for our delivery drivers or pick-up specialists.

  • Click the Continue button when this section is complete.

 
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4. Payment

Enter Card number

  • You can pay with Visa, Master Card, American Express, or Discover.

Enter Billing Address

  • Enter your billing address if it’s different than the shipping address you previously entered.

  • If the billing address is the same as your shipping address click the box next to “Use shipping address.”

  • Click the Continue button when this section is complete.

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5. Review & Purchase

Scroll up to REview all of your order details

  • Double check that your delivery information and delivery/pick-up details are correct.

Create an account (optional)

  • If you would like us to store your order information for faster checkout, click the box.

  • You’ll be prompted to create a password, once you check the box.

Save Payment Information (Optional)

  • You have the option to save your payment information along with your customer account

  • Click the box if you would like to store that information on our website.

  • Click the Purchase button when you are ready to submit your order.

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What comes next?

  1. You’ll receive an order confirmation in your email once the payment has been processed.

  2. Once your baguettes are ready for pick-up or delivery, you’ll receive an email notification.

  3. Need more help or have questions about your order? Visit our contact page or reach out to richaud@richaud.nyc or call 347-335-5400.